About Us

Our Mission

Growing Through Compassion

In 1984, the compassionate members of the MCV Hospital Auxiliary of VCU Health purchased an eight-room, 19th-century brownstone—the Zeigler House, located two blocks away from MCV Hospitals—to provide lodging for patients who had to travel to Richmond for critical medical treatment. The 28-bed facility, then known as Hospital Hospitality House, served patients and their caregivers until 1994 when the need to accommodate more guests increased. That’s when a new 112-bed hotel located at 7th and Marshall Streets in downtown Richmond was purchased and renovated.

In April 2015, the former Hospital Hospitality House became The Doorways, making it one of the oldest guest homes in the U.S., the third largest in the country and the largest that operates solely on donations.

“The Doorways was like a hospital for our emotional health;
it truly gave us something the doctors couldn’t.”
– Vernon G., CANCER SURVIVOR AND GUEST OF THE DOORWAYS

Inside Our Doors

Growing Through Hospitality

Experiencing a medical crisis is hard enough. Dealing with it away from home can make it even harder. That’s why we do what we do.

The Doorways provides a healing, emotionally supportive environment for those who need to be close to the hospital but not far from the feeling of “home.” We’re Richmond’s premier provider of temporary lodging and non-medical services to patients and their families referred through our participating Richmond-area hospital partners, including:

  • VCU Health
  • Veterans Affairs Medical Center
  • Children’s Hospital of Richmond at VCU
  • Virginia Treatment Center for Children
  • Sheltering Arms Hospital
  • HealthSouth Rehabilitation Hospital of Virginia
  • Retreat Hospital
  • Hospice of Virginia
  • Veritas Collaborative

Our guests will find a healing, emotionally supportive environment in a place where community generosity and compassionate care come together. There are also:

  • 115 private rooms with baths
  • Dedicated floors for pediatric and transplant patients
  • Fully stocked kitchens, pantry and family dining rooms
  • TV lounges, a library, chapel, fitness room and 24-hour laundry room

We believe in .

We believe in generosity.
We believe in the simple truth that everyone needs help eventually.
We believe that it’s our joy in life to improve the lives of others.
We believe in the human spirit, the stubborn oh-yes-I-will determination that trumps any get-well-soon card.
We believe in being there until we’re not needed instead of leaving when we get tired.
We are absolutely certain that we can love people we don’t know.
We regret that we have only one life to spend in the service of others.
We believe life is meant to be shared.
We refuse to turn anyone away.
We are continually impressed by the people of Richmond.
We think Southern hospitality is a universal life skill, not a regional curiosity.
And when there’s nothing more we can do, we’ll do more. Give More. Love more.
We are The Doorways. Between healing and home.

By the Numbers

Growing Through Support

  • 1984 the year The Doorways was founded. Originally called Hospital Hospitality House of Richmond
  • 175,000+ patients, family members and caregivers who have stayed at The Doorways over the past 30 years
  • $7,900 cost to operate The Doorways for one day. In 1989, it cost $250 a day to operate the original facility located at the Ziegler House
  • 53% of guests cannot make a contribution towards the suggested donation of $15 per night
  • 10,000+ guests stay at The Doorways every year
  • 15,000+ hours of volunteer service performed at The Doorways each year helps support our staff
  • 115 guest rooms at The Doorways, each individually decorated with private baths and other amenities
  • 50 states and 31 foreign countries are represented in The Doorways' guest book
  • 144 average number of guests staying at The Doorways each night
  • 365 days per year that The Doorways welcomes guests
  • 6 is the average number of days a guest stays at The Doorways. Some guests stay just a day or two, while transplant patients may reside at The Doorways for six to eight months.
  • 85+% of patients receive care at VCU Health
  • 10% of patients receive care at Hunter Holmes McGuire Veterans Administration Medical Center

Our Staff

Growing Through Teamwork

Stacy Brinkley (Profile Photo)

Stacy Brinkley

Shawn M. Walker (Profile Photo)

Shawn M. Walker

Michael Brown (Profile Photo)

Michael Brown

John Brooks (Profile Photo)

John Brooks

Michael Blumberg

Michael Blumberg

Tobie Mayer (Profile Photo)

Tobie Mayer

Melissa Hoar (Profile Photo)

Melissa Hoar

Annie F. Kennedy (Profile Photo)

Annie F. Kennedy

Regan Gifford (Profile Photo)

Regan Gifford

Sarah Stack (Profile Photo)

Sarah Stack

Josephine Dugger (Profile Photo)

Josephine Dugger

Our Boards

Growing Through Leadership

Board of Directors

The Doorways' Board of Directors serves as the leadership and foundation of our mission. Comprised of local community and business leaders, our Board of Directors helps ensure we are achieving our mission and looking forward to future opportunities to serve.

The Young Professionals Council is a dynamic group of individuals united by a desire to increase the visibility, understanding, and community support of The Doorways in the RVA community through fundraising and awareness events, including ‘Splatter That Matters’, a paintball tournament benefiting The Doorways.

Financial Reports

Growing Through Transparency

2017 Fiscal Year

For statements and reports applicable to years not listed here, please contact us directly.