Our Mission
Growing Through Compassion
In 1984, the compassionate members of the MCV Hospital Auxiliary of VCU Health purchased an eight-room, 19th-century brownstone—the Zeigler House, located two blocks away from MCV Hospitals—to provide lodging for patients who had to travel to Richmond for critical medical treatment. The 28-bed facility, then known as Hospital Hospitality House, served patients and their caregivers until 1994 when the need to accommodate more guests increased. That’s when a new 112-bed hotel located at 7th and Marshall Streets in downtown Richmond was purchased and renovated.
In April 2015, the former Hospital Hospitality House became The Doorways, making it one of the oldest guest homes in the U.S., the third largest in the country and the largest that operates solely on donations.

We believe in .
We believe in generosity.
We believe in the simple truth that everyone needs help eventually.
We believe that it’s our joy in life to improve the lives of others.
We believe in the human spirit, the stubborn oh-yes-I-will determination that trumps any get-well-soon card.
We believe in being there until we’re not needed instead of leaving when we get tired.
We are absolutely certain that we can love people we don’t know.
We regret that we have only one life to spend in the service of others.
We believe life is meant to be shared.
We refuse to turn anyone away.
We are continually impressed by the people of Richmond.
We think Southern hospitality is a universal life skill, not a regional curiosity.
And when there’s nothing more we can do, we’ll do more. Give More. Love more.
We are The Doorways. Between healing and home.
Financial Reports
Growing Through Transparency
2017 Fiscal Year
For statements and reports applicable to years not listed here, please contact us directly.