Check-In

Welcome to The Doorways. You are why we are here.  The Doorways has provided lodging for patients and their families and caretakers since its inception in 1984.  With 112 rooms, common spaces, a caring staff, and an active group of volunteers providing meals and services to residents, The Doorways has been an essential resource for those who are in medical crisis far from home, and for Richmond's healthcare community. Come inside.

General House Rules

In every home - even your own - there are a few rules you would like everyone to follow.  It's the same here at The Doorways. Our policies are meant to keep you and your family safe and provide a pleasant and comfortable healing experience.

A copy of the rules will be given and explained to each guest at check-in, but here are a few to start:

  • NO SMOKING: The Doorways is a non-smoking facility.
  • No alcohol, weapons, or illegal drugs are allowed inside The Doorways at any time.

While there is no long-term parking at The Doorways, there is temporary parking available for loading/unloading. Nearby reduced rate parking is available for all guests.

VCU Health patients can show their guest ID card and park for FREE at the hospital visitor's parking deck. The hospital shuttle service provides FREE transportation to and from The Doorways each day. Please see the shuttle schedule upon arrival at The Doorways.

When You're Ready to Check In

Guests who have been referred to The Doorways can check-in anytime, day or night.

Upon your arrival, a volunteer or staff member will:

  • Verify your referral
  • Issue an ID card
  • Review the rules of the house
  • Collect your refundable $30 security deposit

Our cost to provide each guest a room is about $50 per night.  Guests are asked to make a suggested donation of $15 per guest per night and to provide a refundable $30 security deposit.  But no one is ever turned away for their inability to pay.

Due to the ongoing COVID-19 pandemic, we ask that all unvaccinated guests wear a face mask and maintain physical distancing during your stay. The Doorways' mitigation protocols are informed by recommendations from the Centers for Disease Control and Prevention and the Virginia Department of Health.

To contact the Guest Relations Manager, please email Michael Blumberg or call him at 804.828.6901 ext. 104.